Customer Service in Your Work at Home Business
Customer service is not just an abstract concept that business professionals like to throw at you. It is a tried and true way for you to keep your customers returning. If you follow these 6 general rules, you can significantly improve customer service in your...Continue
Customer Service - The Infection of Mediocrity
In recent months, I've had the worst experiences with my phone
company, the post office, my bank, fast food drive through
services, the grocery store, department stores and local gas
stations.
I expect to receive what I pay for. I expect that what I...Continue
Great Customer Service Is The Foundation Of Business Success
Customer Service: fundamental to success... but so often
forgotten. No matter what you're selling, widgets or copywriting
services, business success is built on satisfying customers --
one at a time. It's about delivering great customer service.
...Continue
Outstanding Indian Call Center Customer Services: The Key To Success
India is a well-known country in the field of call center industry than its counterpart elsewhere in the world. In fact it is noted by the industry association Nasscom that Indian call centers employ as much as 160,000 call center professionals and many...Continue
Retail Customer Service: Tips For Improving Your Level Of Service
Today I witnessed a customer service miracle in action. I took my son to our local fast food restaurant, so he could have some lunch and play in the indoor playground. While I was waiting for our food to be ready, a woman approached the counter with a...Continue
What's The Customer Service Buzz About Your Business?
Small Business Q&A with Tim Knox If you're a regular reader of this column you know that my number one pet peeve is bad customer service. Nothing chaps my backside more than paying hard-earned money for a product or service only to have the provider of said...Continue