Customer Service Is Still The Key To SUCCESS!
Pick any industry. Who is at the top? How did they get there? I can guarantee the answer to that question is two words: "customer service." Sure, cost is important, variety is important, all those things are important. But when you're new to a business, good...Continue
Customer Service: The Six Handicaps In After-Sales Customer Relations
Experience and research show that nurturing existing customers and building customer relationship with these existing customers are cheaper strategies than regularly looking for new ones.
Many know this to be true whether you are a small or medium...Continue
Retail Customer Service: Tips For Improving Your Level Of Service
Today I witnessed a customer service miracle in action. I took my son to our local fast food restaurant, so he could have some lunch and play in the indoor playground. While I was waiting for our food to be ready, a woman approached the counter with a...Continue
Ten Ways To Improve Your Customer Service
Here's some simple yet POWERFUL ideas on how to improve your customer service. Nothing can do more for a business than having "happy customers".
1. Stay in contact with customers on a regular basis. Offer them a free e-zine subscription. Ask customers...Continue
The Golden Rules Of Customer Service
Everything I know about customer service I learned from working at McDonalds as a teenager. Hard to believe, but true! In this day of highly competitive cyber business, the companies that will succeed will be those that offer superior customer service. The...Continue
The Meeting Planner's Online Advantage: 7 Ways to Cut Down Customer Service Issues
Meeting planners can dramatically reduce customer service issues
by getting their attendees' information right, with
personalized, consistent communication and by getting the
payments handled efficiently.
7 Things You Can Do
NOW with a...Continue